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Privacy Policy

Last Updated: [12/08/2025]

At Respo Clean, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and cleaning services.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, billing details, and property address.

  • Booking Information: Service type, date, time, and special instructions.

  • Payment Information: Processed securely through third-party payment providers (we do not store credit card details).

  • Website Data: Cookies, IP address, and browsing behavior (used for analytics and site performance).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide cleaning services.

  • Communicate about bookings, changes, or promotions.

  • Process payments securely.

  • Improve our website and customer experience.

  • Comply with legal and regulatory requirements.

3. How We Protect Your Information

  • We use secure systems and encryption to safeguard your data.

  • Only authorized staff and service providers can access your information.

  • We never sell, rent, or trade your personal data to third parties.

4. Data Shairing

​We use your information to provide and improve our cleaning services, communicate with you about your account, and comply with legal obligations. We do not share your information with third parties except as necessary to provide our services or as required by law.

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  • We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

  • Messaging Terms and Conditions

  • By providing your phone number and agreeing to receive text messages you consent to receive text messages for account alerts and promotional messages from Respo Clean. Consent is not a condition of purchase. Message frequency may vary, but you will not receive more than 12 messages per month. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 847-737-7500 or hello@respoclean.com. Mobile opt-in information is never shared with third parties.

5. Cookies & Tracking

  • Our website may use cookies to improve performance and understand visitor behavior. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

  • You have the right to:

  • Request a copy of the personal data we hold about you.

  • Ask us to correct or delete your information.

  • Opt out of marketing emails at any time.

  • To exercise these rights, please contact us at: [Your Email Address].

7. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our practices, please contact us at hello@respoclean.com or 847 737 7500

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